“TERRIBLE CUSTOMER SERVICE! I have never experienced such low level of professionalism in my entire life. Justin M Behan came out and treated ONE area of my house and was to return 10 days later to retreat. Upon his return, he had MAJOR attitude for some apparent reason. I advised him of additional areas that needed to be treated of which he refused to treat. He contested my knowledge of the type of bug I was wanting treatment for and blatantly told me, "I am a professional. You're just a homeowner." He also said, "Do not call us again!" Who says that to a paying customer? Totally unprofessional! I am a REALTOR and I will be calling ALL my REALTOR friends and telling them about my horrible experience with Coastal Termite and Pest Control and recommending that they NOT use these guys EVER! I am utterly disappointed in the low level of service from this company.”

Krystal B. via Google

“I recently bought my first house and in looking for a termite bond for my home, something I knew NOTHING about, I called several big name companies and was treated like an idiot.. then I called Coastal Termite. These people talked to me like I was family. They came out and set up the monitoring stations and when I had noticed a palmetto bug or two in my home, they came out and sprayed within days of me calling. I've not had one bad experience yet.”

Elizabeth R. via Google

“Great service and great people to work with. They treat us like family! I wanted to write a review because recently Justin Behan, our technician at Coastal, saved us a lot of money. I have a second home for my mom nearby. Coastal does the pest control there as well as at my home. (No bugs at either home now!) We thought we might have a rodent problem in my mom’s attic. Justin came out and determined that we did indeed have rodents in my mom’s attic. Justin walked us through how to try a diy solution. With his guidance we were able to avoid hundreds of dollars of professional exterminator expense. And if it hadn’t worked, Coastal would take over. So far so good! We moved down from Pennsylvania in late 2015 and have been customers of Coastal since March of 2016. The folks at the office are so nice and they accurately keep my two properties separately billed for my accounting needs. Justin is always prompt and courteous. He always takes the time to explain their methods and keeps an eye out for any new issues that pop up. I just had to give them a great review!”

Michele F. via Google