Orkin of Shepherdsville, KY

Peggy Roberts

Shepherdsville, KY

I have had Dale come out several times and he is always very thorough and polite. Takes care of things inside and out. He put an extra mouse trap out today as saw droppings. Highly recommend Orkin.

Jeanie Herold

Shepherdsville, KY

I was having issues with a lot of crickets in the garage and a large colony of ants on the patio were suddenly start to scout the house. Riley with Orkin came out and showed me where mice had chewed away the seal on the garage door strip. The mice were long gone (remnants of a new build) but it created easy access for the other pests. He not only treated all around the outside and inside. He also sealed up areas around the siding/windows that were potential access areas for pests. Then I was super pleasantly surprised to find that a thorough house inspection came with the yearly service at no additional charge! Matthew was my inspector and was so thorough even checking in the attic area finding ALL traces of pests that had been up there and provided photos and checked for any damage. I was shocked to see a wasps nest that was being built and had gotten pretty large - I had seen them outside but had NO idea they had been making a home up there. And the mice that had gotten in the garage from the new build had made their way up there too at some point. Matthew made sure no existing nests present. I have talked with Matthew about a plan to seal all gaps he found that could allow entry into the home as well as sealing the garage door with a seal that has a steel wool barrier. I am so grateful for how thorough Matthew and Riley were. Great peace of mind! Highly recommend Orkin!

Cora Plank

Shepherdsville, KY

Miguel did an amazing job, he was very informative. And very polite to my children who would ask questions, he answered all my questions and also took in to account of all my animals that I do have, both foreign and domestic. I will definitely be referring them to anyone and everyone highly satisfied.

Leslea Scalf

Shepherdsville, KY

Today Justin who works for Orkin came to treat my home. He did my first initial visit today and he was absolutely amazing. He went above and beyond to make sure that i, my mother, and our other roommate completely understood everything that was going on and what he was going to be doing next. He was extremely friendly, extremely professional, and all the way around a great person! I cannot express enough how much I would recommend Orkin . They must be doing something right to have someone like Justin working for them! He did an outstanding job he made sure that the chemicals he were putting down was safe for my animals he made sure that I understood how the whole process of those chemicals work. If you want friendly, great service chose Orkin! I have literally had a great experience from the very first phone call all the way to the technician coming to my house! Way to go Orkin for hiring such great people to represent your company!!!!

Donna gagliardi

Shepherdsville, KY

My experience has been wonderful! When I first called in, the person that answered the phone was polite and very helpful. We actually were telling stories by the time we were done. They have been on time and very knowledgeable staff! The price has been incredible....and service and follow-up has been over the top A+ Highly recommend

Tina Robinson

Shepherdsville, KY

Our Orkin guy was amazing. He not only sprayed really good he interacted with us and was so kind doing. Please keep this young man on your team. I’d definitely love to see him back out to our home regularly.

Katie Smith

Shepherdsville, KY

Kenneth did an excellent job. He identified three large wasp nests of the aggressive breed in our chicken feed storage shed, as well as a mouse family. I am so happy the wasps are gone, it was really making feeding my chickens a nightmare since I'm afraid of bees, wasps, and other sting-y types of insects. Thank you so much, we appreciate it!

Raymond Bent

Shepherdsville, KY

I will never be using this company again charge me 371 dollars to come remove a baldface hornet nest and left the hive laying infront of my basement door just sprayed it some knocked it halfway down left the rest I could have done this my self for cheaper then the gm is acting like it's no big deal I have pictures and video of the hive with the live larva and a few wasp ready to join the world before I killed them with gas and a container

Richard Hayes

Shepherdsville, KY

Mr Sprengeler was my service specialist. He did a very good job on my first service and explained everything good that he was doing. Very nice gentleman the company should be veryhappy to have him. Was a way better experience than with past company I am replacing with this new service. Overall very pleased with the first look at this company. Keep up the good work. Thank you

spl0321

Shepherdsville, KY

The service part of our experience was great! The inspector seemed very knowledgeable about our situation and I felt confident we would be taken care of. The technicians we interacted with were all very polite and respectful of our home while they were here. The main issue we had was communication. I felt there was a major disconnect between the information relayed between the inspector, the technicians and the person in charge of scheduling the service. After our inspection I was given a date for the service to be completed so I took off work to be at home and no one showed up. I called mid morning and they said a technician would be here that afternoon. They showed up around 3:00, started working and realized they were not prepared to complete the job so they had to reschedule. We scheduled for another day (so I again took off work) and no one showed up that morning so I called and they said the inspector was coming back at 4:00 that day (no work to be completed). Inspector came back, adjusted the work plan and then rescheduled us again. We then were finally serviced. We were not kept up to date on what time someone would be here or who would be arriving like we are normally notified for our monthly services with emails, texts, etc. We love our monthly service from Orkin but we may not be a returning customer for any other major issues in the future.