Orkin of Lakemore, OH

Tyler Wilson

Lakemore, OH

The experience we had with Orkin was top notch! We have had other big projects done on our house but the team at Orkin really took it to the next level for us. We had to get new insulation in our attic to deal with a mouse problem. They really did their best to make sure we knew what was going on and that nothing they did would endanger our pets. Even after putting mouse traps out they verified for us that they would not harm our pets and that there was no poison involved. The clean up was well done too! We didn’t find a single bit of insulation and can really rest easy knowing our house was well taken care of.

Bill B

Lakemore, OH

I'm not happy at all with the service they provided to us. From the start, they tried to pressure us into a lengthy service agreement. We only wanted one treatment for one specific thing. The salesman was not happy with that and scheduled the visit, which was pretty expensive for what little was done and the damage they caused. When they were here, they tried to get us to buy another service that also was a service agreement for a set amount of dollars for a set amount of months. When I asked questions about that service, they could not answer all of them. There was another technician who showed up just for this treatment in case you wanted to purchase it. The worst part about this visit was not the ridiculous amount we were charged for the little work they did, no. It was the plastic baited mouse trap they placed inside of the broiler in our oven. Yes, it, along with the bait, melted and completely ruined everything that was cooking and also left a very bad smell in the house until the next morning. It was in the 20s that night. Needless to say, having to leave all the windows open was not a pleasurable experience, and neither was the smell. We still do not know if the bait on the trap was poisoned or not. Probably not, I hope not. I would hope if it was they would have told us? They charged me 350 for this. This morning, they offered me a 75 dollar refund. That was an insult. That did not cover the food that was ruined and us having to leave the house and going out to eat. Not to mention the clean-up afterward disinfecting everything. I could be wrong, but he did not seem to be concerned about what happened. He said the technician thought it was drawer, but he specifically asked my wife if it was broiler or not, and she told him yes, it was a broiler. I expected more from such a big-name company, especially with the high prices they charge. Paying more does not mean that you get more.

Tiffany McKnight

Lakemore, OH

I am the niece of Cynthia. I just want to say that the service I've received so far has been absolutely wonderful. Jarred was so polite and kind. I know that these services we needed could be expensive. But when you are getting great service it is worth every penny. To know my elderly Aunt and son will be more comfortable once it's completed is priceless to me and my family. I would definitely recommend this company to everyone ever in need.

Rhoda Longo

Lakemore, OH

The initial inspection was thorough and Sunil was very professional. Good news - no termites found! Jason who treated my home the first time was also professional and courteous. I live in the woods so I have an abundance of pest. The treatment was not harsh smelling and I was assured my dogs would not have any adverse effects. I am looking forward to seeing an improvement as the year progresses as we go through the life cycle of many of these bugs!

Kris Heckelman

Lakemore, OH

Our experience with Orkin has been excellent since our first contact with their professional office staff that helped us get help on the same day as the call. We have had two techs servicing our property for very different problems and both were thorough and professional. When you need a problem solved quickly and correctly, you do get what you pay for. We are very satisfied with the work Orkin has done for us. Highly recommend.

Craig Firestone

Lakemore, OH

Mike is an excellent employee! Very efficient and thorough! Probably one of the best employees you got! I would definitely treat him kindly! It's hard to find great help that will show up on time! Thanks again for all you do!

Christina James

Lakemore, OH

Great experience! When talking to the call center to set an appt, she was very chatty and easy to talk to. Very pleasant! They give you reminders the day before your appt as well. Then the guy showed up promptly and easily explained what was going on that he’s noticed and his plan of action. After he left, I got an email with his notes showing what he used, how it worked, and how long it takes to see results. Also stated that after the time line he laid out, I still had the problem to call us back out for another treatment free of charge. The whole team communicates well and seems to be a well oiled machine

davetheory1948

Lakemore, OH

The associate that handled the yellow jacket nest in my wall, was great! He was confident, professional , fearless and informative. I hope I never see him again, but will definitely call if I have another situation I cannot handle.

Heidi Birr

Lakemore, OH

They explained everything over the phone and answered all the questions I had..When I Orkin tech showed up at my house, she answered all the new questions I had. And the Tech explained everything in detail since it was a little over 20 years and a different place since I had used them before. No mess, no stinky sprays, and didn't have to worry about my cat getting into anything or getting sick. I just sat back after I explained where my problem areas were and the Tech got right to it. Thank you Orkin

A Z

Lakemore, OH

Orkin is professional, but very personable, helpful and kind. Quick to answer any questions I have, anytime I ask. I would like to *especially thank Brandon and Derek for their hard work, professionalism, and for going that extra mile to make sure we we got the best treatment possible. I would like to add Rachel to the special thanks. She came later and was extremely kind. She went out of her way to be sure my questions were answered and all important areas of our home were examined and thoroughly covered. They will always be appreciated by us!