Orkin of Salisbury, MD

Vicki Sirota

Salisbury, MD

I'm extremely satisfied with my initial visit from Jim with Orkin in Salisbury. He thoroughly examined all possible points of entry of the nasty little mice who invaded my home, and initiated preventative measures. Now we wait and see if they meet their demise! Looking forward to working with this very knowledgeable, personable technician in the future. Thank you, Jim!

Brenna McShane

Salisbury, MD

I am so pleased with every interaction I have had with an Orkin employee. From the first call (to what I believe was a call center) to the inspection, to the treatment, everyone has been very knowledgeable about their role in this operation. The inspector, Nathan left no stone unturned when he came out to evaluate the extent of our mouse issue. He answered every question and demonstrated his experience with and frankly, his passion for his job. And the technician for our area, Tony is delightful as he is efficient. His understanding of how pests operate inspires confidence. He really put me at ease and I feel like he covered all of the bases when it came to actually treating the problem. I would recommend Orkin to anyone in need of pest control, I can't say enough good things about my experience with them. Thank you!

Kristina Gaillard

Salisbury, MD

Excellent service. Called about my issue and they were here and addressed it the next day. Amanda gave great customer service, she was friendly and willing to work with me even though I called later in the day. The person I needed was not in the office and instead of having me wait until he returned, James (the manager I believe) came out to address my problem. He was very professional and friendly.

Alyssa Gracely

Salisbury, MD

Wonderful timely experience and communication with the gentleman who initially came to provide an assessment and recommendation. Very informative, educated and timely. He laid out a quote and plan and it was reasonable. He provided a timeline for the treatment/repairs etc and it was all very appropriate and prompt After that things were less ideal, no one came to treat on the day they were supposed and those to do the structural work arrived early (not a problem). They worked briefly and said they would arrive the next day (Saturday- very impressed able to work on weekends) They did not arrive however, and I was unable to reach the main office to talk to someone. I attempted multiple times and left messages. Ultimately I texted the original consultant on his cell as I had to pick up my child and resume my responsibilities and couldn’t keep waiting. He graciously helped me on his day off and found out the team wouldn’t be coming again until Monday. The team did arrive on Monday, but they never provided the actual pesticide treatment I signed a contract for, and would not have completed all components of the more structural contract if we hadn’t closely monitored the situation Fortunately our initial point of contact was amazing, but communication overall was very poor and they actively tried to do less than we had agreed upon on the contract

Meryl

Salisbury, MD

Todd Hunter was a fantastic expert exterminator who explained in detail what he was going to do. Very professional, pleasant, knowledgeable, understanding, courteous and a good listener who answered all our questions. We are beyond satisfied!

Neila Parrish

Salisbury, MD

Dave was excellent and he explained the process very thoroughly. He also advised me of other services that Orkin has that may help. He was prompt , courteous and I look forward to working with him.

Randy B.

Salisbury, MD

Fantastic experience working with Orkin and specifically, Mike Weber. He was absolutely fantastic, thorough, and very, very helpful! If I ever need more help, I will definitely go through Orkin, and hopefully Mike, again!

Teresa Landon

Salisbury, MD

I am so pleased with the professional, customer service shown during the removal od a huge bald face hornet nest. When they promise to do a job please believe they will go over and above to complete the task. They have gained a customer for life and have.definitely made my Christmas card list. Thank you so very much.

Chris Livingston

Salisbury, MD

Gabe was on time,very polite and definitely knowledgeable on how to handle our vacation home in order to keep the pest down. Gabe worked efficiently and kept me informed every step of the way so I knew what was going on and how each particular treatment was going to work.

Joyce Budna

Salisbury, MD

Mike came for the inspection appointment within the time window he gave. He started to work immediately and finished after a thorough evaluation of the house exterior the basement and the garage. He even noted that a drain attached to one down spout had a large crack and probably needed attention. I appreciated his observation since it was in a spot difficult to see. Great service!