Orkin of Federal Way, WA

Dani

Federal Way, WA

Very smooth transaction, we had a service date within two days from initial contact, very friendly and professional technician named Joshua, our pest problem was solved without any issues. We were kept informed by Orkin about the process regularly. We had a yellow jacket nest inside a roof structure over our deck. Orkin was a very reliable and professional company to get this done with.

Mike Mitchell

Federal Way, WA

My daughter must have brought German cockroaches back with her after a trip to Hawaii. Once we realized, it was too late. My wife was very clear that a professional needed to be called immediately. Orkin was exactly that. Customer service was informative, and understanding. An appointment was made within a couple days. When the exterminator arrived he explained what we had, how we probably got them, and the process they were going to take to get rid of them. We noticed right away the decrease in roaches. It took 3 appointments (1 per month) to be completely rid of the roaches. 3 months seems like a long time but they explained eggs are still hatching when the adults are gone. My wife and I are very happy with the service that we received from Orkin.

Amy DeWitt

Federal Way, WA

Wes is always so great! Since he’s been working on our property, a couple years now, we haven’t had any major issues. When I do have a minor one, ants, he took care of it quickly and efficiently!! Highly recommend.

Karen McBeath

Federal Way, WA

Working with Orkin was a breeze! They are professional and go above and beyond! I am pleased with my service and am looking forward to my every other month maintenance ! Thanks for easing my families mind! No bugs, no mice, happy girl!!! Plus they take extra care when you have pets! Love that! My tech, Aaron Houston was amazing, so knowledgeable and patient with all my questions!

Leah Onion

Federal Way, WA

I called to set up services and the woman I spoke with was really nice and got us scheduled right away. I didn’t catch her name unfortunately but she was awesome! They had appointments the next business day. The technician, Trevor, was also really nice and professional. He showed up on time and ready to work. Our dog even thought he was really nice. He respected our children’s play area. And he asked me what I would like which was awesome compared to other companies I have hired before. I saw he was very thorough outside, too. A couple of spots outside were no longer there and I didn’t have to show him where they were. Glad I called them!

Shannon Minihan

Federal Way, WA

I’m so pleased with my service. I am a longtime customer. My tech Weston is so wonderful! He does a great job and is so friendly. We have had situations pop up, in between regular treatment days, that required immediate attention and they always send someone out very quickly.

Amberly Carter

Federal Way, WA

I switched to Orkin after using 2 other companies who were worthless. Orkin is #1 for a reason. It’s worth the money for the peace of mind. Also, our technician Deck, is amazing!

Aegerine3

Federal Way, WA

I've been a customer for about 6 years, and usually have no problems. The last two times I had routine service being performed, they forgot to give me any notice that they were coming by until they pulled into my driveway. I was at work and could not let them in, so I only got half of it. This time I needed to call them in early due to an ant swarm near my house in the back yard, and the date they said they were scheduled for was 3 months after the prior service date - I'm supposed to get service every 2 months. Thankfully they scheduled me for just a few days out (after complaining that they had to hurry and leave the office in 2 minutes - it was 12:28pm, is this a one-person service center??), for an "anytime" appointment. I agreed and sat around the ENTIRE DAY (my only day off) waiting for them to come, which they did not. I called again the next day to complain and get a new appointment. They scheduled me for a 2 hour window the following day (thankfully), and the tech actually showed up and did a great job. I'm happy with the work they do when they finally get to my house, but the customer service and scheduling end of things is a real pain to deal with.

Julia Smith

Federal Way, WA

Orkin kept me informed as to who was coming to my home and when they would arrive. They did a very thorough job and showed me pictures of the damage to my house. They were able to schedule me right away with the inspector so that I could get an estimate for the next steps. They were very friendly and respectful.

Sarah Weber

Federal Way, WA

I have been an Orkin customer for several years. I always have an outstanding experience with the Tacoma Branch Office, thanks to our exceptional technician- she is knowledgeable, customer centric and always a great communicator. From the moment She arrives monthly, it’s clear our home and property is in the hands of a true professional. Her knowledge about pest control is impressive, and she always takes the time to explain every step of the process, ensuring I understood what needs to be done and why. The service is always thorough, efficient, and effective. I haven't seen a single pest since! If you're looking for top-notch pest control with expert guidance, I highly recommend Orkin in Tacoma. Five stars all the way!