Terminix of Carroll, OH

Kimberlee

Carroll, OH

Joe is a GREAT rep and provided me with advise and hints on how to move forward pest free!!! He always did his job professionally and with a smile. I knew that if I did the steps he coached me to complete between treatments, my issues would be gone. AND THEY ARE! He's a huge asset to your company and given the type of business your in, to have a knowledgeable and trustworthy employee working to resolve problems, you should give him a raise and medal!!

hajjaj abdul

Carroll, OH

I had a very good experience with Joe, he really knows what he was doing. Joe is extremely professional, arrived on time, and did a fantastic job. The quality of work was excellent, and he made sure everything was clean and tidy before leaving. I highly recommend joe for anyone needing pest treatment done!"

Kaysee Truman

Carroll, OH

Xavier is absolutely amazing! Best technician out there. He is throughout, professional, and gets the job done. Jim is pleasant to work with as well and helps navigate contracts and pricing.

Michael Mathews

Carroll, OH

Our technician Joe was excellent but the pre appointment was a nightmare. First Terminix change my appointment without getting in touch with me. When Joe finally got my appointment he didn’t even know what I was getting done. Miscommunications was at a high very disappointed feel I was being push aside. Better communication in the future would be greatly appreciated!

Michael stewart

Carroll, OH

I have been a customer for 20+ years. The service has always been good. I have not had any problems with any type of persistent insect issues. My last technician Joe Mcculough was the best technician that I have ever had. He was so thorough and I hope he will continue to be my technician. I use them for 2 different properties and recommend them to family and friends

Joseph Izzo

Carroll, OH

Joey was my bug exterminator. He took the time to explain everything he noticed and the plan of attack and what each method was designed to do. He stayed in contact with me before and after the initial visit through my follow up second visit. I was very pleased with his thorough and professional attitude. As an added bonus, he’s a great man to have a conversation with!

Lori Hill

Carroll, OH

Thomas has provided great service during each visit. He is attentive and concerned about the issues that need addressed. Very knowledgeable and informative. Patient in explaining the source of the problem. Flexible scheduling and always finds a way to fit us in. Thanks very much!

john spradlin

Carroll, OH

Our Terminix technician, Brian Harlow, has been visiting our home on a quarterly basis for a few years now. I feel we are in good hands. He’s knowledgeable, professional, friendly and always willing to help. In addition to regular inspections and treatments he once knocked down a wasp’s nest and helped rid our garage of large (in my opinion) spiders. I’m always glad to see him and Terminix should know that he’s a wonderful ambassador for the company.

Judy Hall

Carroll, OH

My Terminix technicians anre awesome! They are always professional, informative and courteous. He/they always checks to see if I have any other concerns before leaving. Every technician that has been to my home are exceptional and are credits to your team.

Andrea Tsitroulis

Carroll, OH

Leaving 1 star because it’s not possible to leave less. I’ve had issues with ants and Termite swarmers both inside and outside and NO ONE within this company takes the initiative to treat the problems - no scheduling, no showing up, no one communicates when they say they will - nothing! The only thing this company has been good at so far is taking my monthly payments and not upholding their duty of providing requested services. Once they have the monthly payment they are gone. Zero luck in trying to speak to a manager. The communication this company has internally is also a complete disaster. It is unbelievable how many people I can talk to and how they can all give different information. One person says they will do one thing, another says something else, everyone in this company contradicts each other meanwhile I’m just trying to get the services I'm paying for! I’ve had Terminix employees text me directly admitting their customer service team is useless. Take a look at my pictures and tell me why this is something I’d want to pay $150+ for to see EVERYDAY with no treatment in sight. The only good this company can do for me at this point is cancel my services, NEVER charge my card again and NEVER contact me ever again (they never contact me anyway!)