“Wow, I typically don't ever write reviews but thought the service I received from Catseye was more than deserving of a pat on the back. I have been a long time customer of one of the bigger named pest control company in Naples until I just had enough of calling them and calling them to take care of the bee problem I had at my house. After the third call into my original pest company, I "strongly encouraged" they get to the cause of the problem instead of just spraying around the perimeter. It was like pulling teeth to finally get the guy to go up into my attic and look around. He said he sprayed the attic and the problem will be fixed. The bee problem went away for a couple days until my 1 year old son got stung on his forehead. I saw an commercial for Catseye and thought it was worth a change. The FIRST visit they were very hands on and explained the process while I was in the kitchen. After 15 minutes they located the source of the problem; a 25 pound honeycomb / bees nest in the over hang of my roof. THAT SAME DAY, they had another truck pull up and a guy in a bee suit jumped out with a big box to transport the bees. I appreciated their explanation of why they don't like to kill the bees, they prefer to suck them out via a suction hose to ensure they get the queen bees and all the other bees will follow and then they deposit the bees in a local orchard. They removed all the honeycomb, honey and bees, put the roof back together and even hosed down and cleaned up an area of my roof that I would never lay my eyes on (nor did my previous pest company!) Thank you from a concerned parent. The whole team was great and made things much easier on me. They further went on to inspect my whole house and close up any potential gaps (not with just foam which my previous company would use) but their own material that is warrantied for life. I didn't hesitate to sign up for their annual agreement and couldn't be happier. I have received several follow up phone calls from Sara to make sure the problem is solved and indeed they have!! Thank you!! Grant in Naples”

Grant P. via Google

“Cats Eye are the best " pest control " exterminators I have ever had. Plus they really act like they care. They can empathize with what your going through & they know how to get rid of the pests you have.”

Paula V. via Google

“I give them the lowest possible rating because of the extremely unprofessional and rude scheduling manager that I dealt with. I signed up for the platinum service contract which cost 425$ for the initial treatment then 75 dollars a month after that. The service tech didn't even finish treating my home asked if he could finish it on the second visit which was to be completed within 10 days. after 14 days passed i called to schedule the follow up they didn't have anything avail until over 20 days after the initial treatment. the day of the follow up the service tech got into an accident and i was not able to get a follow up for another week. that service tech was very nice but forgot to check under the awnings and i noticed several wasp nest. so i called to schedule another visit. come the appointment time no tech wait 1.5 hours then called the schedule manager and was told there was no record of an appointment. so i expressed my displeasure with the service that i had received so far and that's when she got extremely rude and basically told me i could cancel my service what more did i want her to do.”

Beau R. via Google