Orkin of Palo Alto, CA

Star Sahar

Palo Alto, CA

Brett is AMAZING I’m beyond grateful for his dedication and hard work. He went above and beyond to ensure our problems were resolved including follow up calls and messages. I’m just thankful to have met him after a few technicians came by prior to Brett my issues were getting worse but after each visit by Brett things got better each and every time. This company definitely needs more Bretts!!!!

Shirley Xu

Palo Alto, CA

Today was my first time experiencing the service, and I’m not sure yet how the results will turn out. The staff was very thorough and helped me check every possible issue. They will follow up with me in a week to review the results. For now, I’m very satisfied with the service provided by the staff 👍🏻

Sager

Palo Alto, CA

Every person I talked to when I called in told me something different. Promised different things. We made several appointments, and no one told us that we had to clear the cupboards until the actual appointment, so we had to reschedule again. Everyone I talked to over the phone promised that the one-year subscription could be canceled any time and wasn't mandatory. The actual Pest Control service tech said that's not true and then I should try to cancel it ahead of time. I had to fight to do that. I paid for two appointments. An initial and a follow-up and was able to get the subscription canceled, but we never got our second appointment that we paid for. Abysmal service. Go with anyone else.

Tamika

Palo Alto, CA

My Technician Mike was very very helpful, knowledgeable, friendly, professional, caring, understanding and funny . He did everything he said he was going to do and some I didn't expect. I was his 2nd client and when he finished with my home, his white shirt was dirty from all his hard work and I felt bad because the day had just started for him. I hope he had another one to put on 😂 I'll wash it for you or pay your cleaners bill !! 😂 Thank GOD for Orkin and Mike. Now my family and I can sleep and live without being in fear of spiders and other critters and crawling creatures. I will be keeping my service .

Lime Cove

Palo Alto, CA

I've been dealing with a pretty frustrating issue and I've been unsuccessful in getting a pest control company to come out and give me service. I reached out to Orkin and they were there the next day. My technician, Myles, is amazing! Pest issues are frustrating and traumatizing for some people. I think anyone working in extermination, should be patient and compassionate. That's Myles. He was absolutely built to do what he's doing. From the moment he reached out, he's been stellar. He's super professional and communicative. He texted me the day before my appointment to let me know that I'm on his schedule and to inform me of his anticipated arrival time. He arrived on time and he honored my wishes. He was empathetic and understanding of my fears and concerns. He was thorough, knowledgeable, and informative. Unfortunately, I won't divulge details about my service but to say the very least, it was beautiful experience! 10/10 highly recommend.

Phyllis Hines

Palo Alto, CA

Orkin is very accommodating and quick to address can't issue. Our tech is Elijah, who is professional and always has a smile. He makes it a point to asking there are any issues. We have had them take care our home for the last few years and highly recommend them

Virgie Milagritos (Ratto)

Palo Alto, CA

Michael is remarkably proficient at his job. He was courteous, articulate and responded to all our queries promptly. He maintained the integrity of his promise regarding the process' efficiency. We are extremely pleased with his performance so far. Thank you, Michael and Orkin. Ratto

Theo Calvin

Palo Alto, CA

Tech Zerious arrived within the window provided and performed a thorough inspection of my property and service all areas. Admittedly, there was a mishap that happened a few months ago where my home was reported as being serviced when it wasn’t. We sorted things out and service has been great since!

Pamela Houser

Palo Alto, CA

I switched from another pest control company in 2022 to Orkin due to lack of communication, not keeping scheduled appointments, etc. Orkin, especially Danny Camacho are the total opposite. He is always on time, let me know when has arrived and when the exterior service has been completed. No more spiders inside either!!! This company is such a refreshing change with great customer service and a pleasant tech.

Xiao Wei

Palo Alto, CA

I’ve been using this pest control service for 10 years. It’s been consistently good. And I am able to request additional service at no additional charge in between two scheduled services if I am concerned. The technician has always been polite and helpful. Elijah Pipkin is the technician helping us for the past several years and we really appreciate his diligent work and great help.