Terminix of Springville, AL

RBill

Springville, AL

First off, I don't give 5 stars too often but I can for Daniel Williams the rep. who provided my service. Daniel was very helpful and knowledgeable. He was professional and displayed a keen understanding of pest control solutions. Danielle took the time to assess his findings and communicated the reasons with detail what he felt was the best solution. He was genuine which I see as honest coupled with a great sense of humor which offered a level of comfort amd trust. Glad I chose Terminix

Anna Duncan-Owens

Springville, AL

Wade Yates from Terminix is fantastic and I cannot recommend him enough! From the moment he arrived, Wade demonstrated professionalism and a thorough understanding of pest control solutions. He took the time to assess my situation carefully and immediately made me feel at ease. Wade's attention to detail was impressive; he explained every step of the process and answered all of my questions with patience and clarity. Thank you Wade! I’m so happy to be apart of the Terminix family! If you're looking for effective pest control with exceptional customer service, I wholeheartedly recommend Wade Yates at Terminix. He deserves every bit of this five-star rating plus 10 more stars!!!

Nancy Lynn

Springville, AL

Great service. Great technicians for over 40 years. Our current technician, Miles, gave us a complete inspection report immediately after the inspection. He spent time answering our questions and making suggestions. Couldn't ask for a more courteous or knowledgeable tech!

Betty Lin

Springville, AL

I was honestly considering canceling my subscription with Terminix after the last pest control visit due to how unprofessional the technician made me feel. I decided to give it another shot since we got a new technician this time, and it made a huge difference! Technician Gregory Jones was very professional and took the time to check around, ask about our needs, and make sure everything was in order. I also appreciate that he kept us informed about his arrival time. I’d definitely recommend him!

Kristen Carter

Springville, AL

James Ingram was very professional and did a great job with my home! He kept me updated on when he was expected to be arrive and gave a thorough analysis of what was found. Also, very polite and pleasant to talk to. I highly recommend!

Ameet Bosmia

Springville, AL

Jake (James) with Terminix is superb. He takes the time, which people just don’t do anymore, to ask what my pest control needs are. He is kind, humorous, and neighborly. He gets right to work and even gives me a follow up report on what, if any, pest activity he saw.

Ayonna Ayonna

Springville, AL

Certainly! Here’s a complimentary review for a Terminix inspection: --- I recently had a home inspection done by Terminix, and I couldn't be more impressed with the level of service provided. From the moment I scheduled the appointment, the entire process was smooth and professional. The technician arrived on time, was courteous, and clearly knowledgeable about pest control. During the inspection, the technician conducted a thorough examination of my property, paying close attention to every detail. He took the time to explain what he was looking for and provided valuable insights into potential problem areas. I appreciated his transparency and willingness to answer all my questions. The inspection report was detailed and easy to understand, outlining both the current state of my home and preventive measures to keep it pest-free. I feel much more confident about the safety and cleanliness of my home thanks to Terminix's expertise. Overall, I highly recommend Terminix for anyone in need of a reliable and comprehensive pest inspection. Their professionalism, attention to detail, and excellent customer service truly set them apart.

Erin Morgan

Springville, AL

From the initial call, Ethan Seckel was most professional, friendly, and focused on our household needs in every way. He was upfront and honest about pricing, ways we could save, suggestions on prioritization so I wasn’t overwhelmed and was very thorough in explaining the services offered along with the many benefits and guarantees. Ethan was super considerate and patient and made the process as easy as possible for my family. I couldn’t have asked for a better experience.

Maxine Lee

Springville, AL

I was very pleased with the service I received. The gentleman was very knowledgeable and professional. I really like how there are follow-ups to ensure the job was done well and there are no occurrences

Claire C

Springville, AL

I called this Terminix location on Tuesday, April 2 and asked if they could send someone out to assist with trapping and relocating a raccoon in my backyard. They scheduled a time for Thursday, April 4 between 1 & 5 PM. I rearrange my entire afternoon to make sure I would be home during that 4 hour time window. Nobody showed up so I called at 4:45 and they said that no one would be coming out, and did not offer an apology for the inconvenience. The agent rescheduled them to come out today, Wednesday, April 10 between 1 & 3 PM. At 4 PM, after still waiting for someone to show up, I called the 800 number for Terminix and asked if someone would be coming out today. The agent stated that an inspector had called and texted me earlier today but there was no response. I did not have any missed calls and I did not have any text messages. The agent called the inspector that was scheduled to come out and left him a message. He called me within 5 minutes of speaking with the agent and stated that he had called out sick today and that his schedule should have been dispersed between other inspectors. When he asked what my issue was, I told him that I had a raccoon that needed to be trapped and relocated and he told me that Terminix does not deal with raccoons. So I have wasted two weeks with this company trying to take care of an issue that you don’t even provide service for. My issue could have already been taken care of, but your agents at this location are completely unfamiliar with the services that you offer and schedule appointments for services that cannot be completed. I called this company because I have used them for my quarterly pest control and have been satisfied with the service, but I am thisclose to switching to a different company and never using ya’ll again.