Terminix of Arcadia, IN

Cambrea Schlarb

Arcadia, IN

In late 2022 I had my entire attic insulation redone due to a mice infestation- or so I thought. This also included sealing all entry points and new vents on the outside of the home. I started having mice issues again a couple of weeks ago. I had a different company come to complete pest control, and they brought several things to my attention that did not seem right. After having an inspector look at the insulation, they took photos of mouse droppings. I got out my old photos of the terminix inspection and the mouse droppings are exactly the same in the exact same area in one part of the attic, according to the inspector. The insulation looks to be my old insulation as well. In addition, vents were not properly installed on the outside of my home, and I paid for exclusion service check ins to fix this as needed, which was not done. I feel as if multiple people are not doing their jobs correctly, and I have photographic evidence that the service I paid for, I likely did not receive. If you have Terminix do your work, I recommend requiring detailed photos and descriptions and to question everything. I recommend going with a more detail-oriented company who will not cut corners. EDIT: See photos of my inspection from 2022 and my own photos taken in the attic today, 1/30/25. This is after a supposed full dsv to the attic

Heather Hastings

Arcadia, IN

We are extremely thankful for our Terminex consultant Joe Smith. He informed us of a gas leak happening on the side of our home and it prevented a major emergency from occurring. His attention to detail helped save our home and we are truly appreciate. We have almost 8inches of snow on the ground and he made sure to truly check our home despite it being extremely cold and hard to get to some areas. He is always professional, kind, and thorough when checking for issues and today made a huge impact in keeping us safe. Thank you.

Dustina York

Arcadia, IN

The second tech was great, Dustin kares did a phenomenal job. He moved appliances and let me know further options to take to keep working with them that would best fit my needs. He was understanding of my concerns and reassured me that we could take care of this problem. He told me he understands I feel like it's bad here but I'm only on a moderate scale. Which gave me some peace of mind. I've never had an issue with this before so I thought I was over ran.

Zach Foster

Arcadia, IN

Jake with Terminix was professional, knowledgeable, and understanding. He went above and beyond for a simple inspection. His work attitude and overall knowledge is worth noting! Will use Terminix in the future for any issues relating to Pests!

Wayne mitchell

Arcadia, IN

It is great having the same tech (Joseph Smith)service our property. He is very friendly and courteous and knows our home and how to treat it. He always tells us to call him anytime if we have a problem. He is the reason I stay with Terminix.

Max Jr. Graham

Arcadia, IN

Andrew is awesome. He always makes it more of a visit instead of treatment. He goes further than any other companies. I recommend terminex along with Andrew. I have never had a problem with bugs. Thanks Andrew 😊

Molly Hampton

Arcadia, IN

We’ve made two appointments and they will not show up. Customer service can’t get the manager to call us and we have wasted so much time waiting on them to come and they never do. They don’t even bother to call and cancel, they just don’t show up. Do not recommend.

Lisa Howard

Arcadia, IN

Nick is such a friendly and knowledgeable service technician! He always goes above and beyond to make sure all my needs are met and follows up on prior issues as well. I greatly appreciate the service he provides at each visit!

Mike Kennedy

Arcadia, IN

Terminix has provided reliable, competent service for several years over multiple residences. My Technician, Nick, is courteous, thorough and professional. He goes above and beyond to see that my service results are the best. He responds to any and requests for areas needing attention without hesitation. I highly recommend Terminix and Nick for excellent results and peace of mind.

MDG In INDY

Arcadia, IN

I only use them because of their Technician Jose’ H. He’s always so professional and courteous when he arrives. He explains everything without sugar coating it as I am not one to play games when getting to the point. He has recommended things in which I have followed up on and in the long run he has saved me lots of time and money! He is someone I trust to do my interior treatments because he knows my routine and I don’t have to re-explain it to a different technician every time. As always, great work Jose’!