Terminix of Grand Prairie, TX

Jim Nance

Grand Prairie, TX

They did a good job of getting the service request filled. I just wish that it was better explain to me as a consumer on what my options were and how to better resolve the situation. The technicians were professional and thorough. They let me feeling reassured that the problem will be resolved.

Lainie Byrnes

Grand Prairie, TX

Jared has been our Terminix tech for years now, and we have always been happy with our service. He is professional and friendly. He asks what, if any, issues we have had so he can make sure to address them and he walks the property to see if there are any issues we may not be aware of that need to be taken care of. There have been some times that a problem pops up in between our scheduled treatments, and Jared comes back with a positive attitude to re-treat. We appreciate his attention to his job, his knowledge and experience, and his reassuring manner.

Joel Chavez

Grand Prairie, TX

I recently had the pleasure of meeting David Cleveland when he came out for a termite bait station service, and I can honestly say he exceeded all my expectations. From the moment he arrived, David was not only professional but also incredibly friendly and respectful. In a world where kindness can sometimes feel hard to come by, David’s warmth and courteous nature truly stood out. He’s easily one of the nicest individuals I’ve met in a long time, and it’s the kind of customer service we really need more of these days. David was thorough and detailed in his work, taking the time to explain each step of the process and making sure no detail was overlooked. It was clear that he knew exactly what he was doing, and he didn’t rush through any part of the job. His focus on quality and precision was impressive, and he worked efficiently while still giving every aspect of the service his full attention. David left me feeling confident that everything was done properly and that my home was well cared for. If you’re looking for someone who brings expertise, kindness, and integrity to their work, I can’t recommend David Cleveland enough. He’s the kind of person who reminds you there are still good people out there who genuinely care about doing a great job and treating others with respect.

Carla Lumpkin

Grand Prairie, TX

Chris Jenson has been my technician for several years now and he’s been wonderful! He explains things to me and makes recommendations to combat insect problems and tackle specific insect activity. It’s working because recently there was a high level of grasshopper activity everywhere yet I had very minimal activity. I appreciate his business, professionalism, and friendliness and thank him very much for the exceptional service he provides to me.

Chris Mullenix

Grand Prairie, TX

David Cleveland was Very friendly and informative throughout his service. He was willing to listen to and address any concerns I had. He did his best to educate me on things he was looking for and ways to mitigate anything that could be of assistance to the services being provided. Terminix overall has been a much better experience to work with than our previous company that was very poor at communicating.

Guy Rhodes

Grand Prairie, TX

Ray Thompson is our Terminix Tech for Mosquito Treatment. Ray does an excellent job each snd every time and always goes above and beyond. Prior to every treatment he reviews the whole property, even knocking down wasp nests… Comprehensive treatment and even leaves follow up notes on what he observed and what we may need to watch out for. He communicates when he is on his way, when he arrives & when he is complete. Overall excellent service!

Lynda Gearheart

Grand Prairie, TX

Michael Knight from Terminix delivers the most extraordinary customer experience each and every time he comes to my home. He is exceptionally professional from the moment he reaches out proactively to confirm an appointment until the time he completes the service. Michael never fails to communicate his exact arrival time, double check that my animals are safely inside the house, ask if there are any special issues which he needs to address and then tells me exactly what he has done when his service has been completed. I believe that Michael Knight is an employer’s ideal employee - in my book, he is the best of the best!

Marviett Young

Grand Prairie, TX

Elijah and James are well educated on their job roles. They made sure to clarify any questions we had and gave education on each step of the process from interior to exterior. I really appreciate these fellas taking their job seriously as they did. Thanks again for your hard work and dedication!

Peter Brausch

Grand Prairie, TX

David Cleveland came out to check our home to ensure we didn’t have any critter issues around our foundation or in the eaves. David was very courteous and professional. I accompanied David around our home and he explained what he was looking for and answered any questions I had. I hope that David will be assigned to take care of our annual exclusion inspection each year.

Rachel Tapia

Grand Prairie, TX

Michael, our service technician is the best!! He always goes above and beyond what I ask him to do. I really love that we have had the same tech for several years now as well. A lot of companies just send random people every time who don't know your home or needs.