Orkin of Richmond Hill, GA

D&L Rosa

Richmond Hill, GA

I really hate giving bad reviews but my experience with Orkin was just not good. We had some rat poop in a small area in the attic and ended up adding this pest control Insulation. The guys who came out didn’t cover my closet nor tell us to cover it and all this stuff got all over our clothes. They not only did that but they didn’t cover anything in our attic and this insulation ended up everywhere. I was so upset! They also didn’t cover above our garage because they said they didn’t know even though I told the agent who did our work that it was considered another room and it was included in the square footage. After talking to the manager he gave us a discount of 350 and said he would come out to clean it/add an attic door thing that’s supposed to prevent the stuff from falling in every time we open the attic. They came and “cleaned up”, another day they came and added the other portion they missed and added the door thing. I haven’t been in the attic because I’m 35 weeks pregnant but today I went to get some of my Christmas stuff and I really don’t know how their version of clean is considered clean. All of my Christmas decor boxes are filled with the powdery insulation. Even with the attic door there is stuff still falling down every time, the manager himself installed the door and it doesn’t even look professional. The first time around the technician left a mask and the second time they left a roll of tape. When I go to my attic now the walkway is covered in this stuff, if I go with sandals my feet get itchy because it’s an irritant and it gets all over my clothes. The door thing is a trip hazard every time I am going back down. I just really regret ever going with Orkin and adding this insulation. Sure there was a discount but I would have rather dealt with the issue myself. I still owe them a bill for their shabby work that I’ll have to pay. I tried to ask them to take it all back the first time and they said it could damage my existing insulation which was in great condition according to their technician. If your considering adding pest insulation please either consider someone else or be on top of them.

Scott Yanchuk

Richmond Hill, GA

Orkin was very quick to get me scheduled and get the servicing started. Jerald was super professional and very informative. He explained what he was doing so I would be well informed and did a very thorough job. This company and individual is absolutely 5 stars and is definitely highly recommended.

Charity Standing Deer

Richmond Hill, GA

My technician was friendly and efficient. More importantly, he was prompt. When he was done he gave me more information and let me know what to do if I have any questions or concerns. Today is probably the first time I've been able to walk around my property without long sleeves on! That's a win!

Katrin Wheaton

Richmond Hill, GA

I am highly satisfied with the Orkin service provided. Mikell demonstrates a friendly demeanour, possesses extensive knowledge, and consistently addresses my concerns effectively.

debbie kearney

Richmond Hill, GA

Dan, the new area manager, helped us identify problem ants. He was very knowledgeable, able to explain information in an understandable manner, and good-natured. He did a thorough job which we appreciated. Thanks, Dan. Welcome to Savannah!!

sally Fiesty Rican

Richmond Hill, GA

My 1st time using Orkin, the process was very efficient. The technician Donovan was very respectful of property and time. Explained what he would be doing and using. Walked the entire house with me, asked appropriate questions and addressed all my concerns. I was definitely impressed with the customer service.

Amanda Hinojosa

Richmond Hill, GA

My family and I have been getting service from Orkin for almost a year now and I have to say, they are amazing! If there is any issues they will either come the same day or next day if its after hours. We’ve had Ms. Carolyn coming every month for our regular service and she is great! I highly recommend Orkin for better service.

Harmony Wojtowicz

Richmond Hill, GA

Mikell and Clayton were very professional and informative! They explained everything that they were going to do today on the day of service as well as future follow up appointments. They took extra time to listen to all my concerns and I know they were very thorough!

Gail Vest

Richmond Hill, GA

Carolyn is a. Awesome tech. She has complete knowledge of the pest control services. Carolyn is very thorough and makes sure to go over any pest sightings ECT. Pleasant feeling having a tech like Carolyn.

Joyce Owend

Richmond Hill, GA

I've been under contract with Orkin since February of 2022 ,I called them with a rodent issue, they've done nothing, but made me feel like , a older black widow ,that's being Scammed. They're actually trying to convince me, who lays every night and listening to rodents run through my house, I call them , they say , has anybody else ever seen the rat ?,as if I'm just paying them for services based on my imagination, I see the rat ,I hear the rat, I smell the rat, but,after all the money I've spent ,following up on every recommendation suggested, they're now trying to convince me that , there's not a rodent, when I was spending money and not complaining, they just continue to charge me, but now that I have a voice and keeping records and voicing complains, I've become a problem, they even ask me to take pictures of the rat,bottom line services paid ,but never rendered, that guarantee is worth the paper it's written on