Orkin of Wood River, IL

Olivia Barker

Wood River, IL

First time home owner and I’m very satisfied with the services I receive. Demetrius H does our pest control. He is always timely, gives great customer service, and very respectful. He always asks if I’ve noticed anything from his last time being here and let me know I can always call if I see anything in between services. Would recommend to any homeowner for pest control maintenance.

Amber Stephens

Wood River, IL

They recently just came out a second time around, and they did a terrible terrible job, and they normally do a fantastic job, but the worker we had this time around did a poor job, and it seem like he didn’t really care, and 3 days later they finally took their money, when the last time we had them come out 2 weeks before that, they took out the money that same day. It’s just seems crazy that they do a great job one time and then the next time when someone new comes out they act like they don’t seem to care, and even want to help… we seen the bugs start to die the first time they came out but then a couple days later they were not dying, and then they just recently came out the 15th, and now we’re seeing them like crazy, but not as bad, but you can still see them alive, and crawling around.

David Schroeder

Wood River, IL

I had a new service tech today. Blake was very good in his service. Better than the tech I previously had ( twice). I had to leave early so Blake only did the outside perimeter. ( he will come back next Monday to finish the inside). Blake performed checks I hadn’t seen a service technician do for awhile. He was very thorough. I hope I get to keep him as a service rep. He is very good.

Torie Bunzell

Wood River, IL

I had called the corporate number to request that a specific treatment be done during my quarterly treatment, but the message was not relayed to my technician. Despite not receiving the treatment I was expecting that day, my technician Blake was fantastic. He took the time to answer all of my questions thoroughly and honestly, and was very personable in addition. He also did his best to rectify the miscommunication.

Nick Osborn

Wood River, IL

The salesman was good, but the agent didn't do anything she said she would be doing. I paid thousands of dollars for an infestation fix and one person spent exactly 3 hours at the site on the first day to resolve the first treatment. 6 weeks later and it's still horrible.

Lisa Stennis

Wood River, IL

Great customer service from the start. The representative that answered the telephone, to the technician that came out to service the home, along with the inspector, all extended such great customer service. Time is of value, and arriving not only on time, but even earlier if available, was amazing, and so much appreciated. Great job, you guys rock

David Gaumer

Wood River, IL

I recently moved and took the ORKIN service with me. They were able to have a technician service my new property within the first 24 hours! They did not skip a beat. I highly recommend.

Maria Elena Jones

Wood River, IL

Our local Orkin team came by on time and addressed the issue with the yellow jackets in our yard. We also received information on mosquito repellent and even the insulation in our attic that can help with pests. Overall I’m happy with the thoroughness of both the pest controller and the rep who did a walkthrough after. The pricing was reasonable for the amount of information and service we were provided.

Jon Seibold

Wood River, IL

We had a little misunderstanding on setting up the appointment (at the corporate level not the store that deals with my area) but they immediately came out the following day . I was even able to set the time that fit my schedule. Blake did a fantastic job. He was courteous of my belongs and very mindful of my 3 kids and pets. He listened to my concerns and took into consideration my opinion of how the pest are moving on a day to day. We worked out a plan together based off the information i provided. He was very knowledgeable. He went above and beyond to make sure we get the situation under control as fast as possible and to keep unwanted pest out of the home.

Brian Villhard

Wood River, IL

The man that was dispatched from ORKIN to treat our home was very courteous and proffessional . We were informed by text that he was on his way and again when he arrived . He answered all my questions and politely put on shoe covers to walk through our home . Job well done